Cookies Policy

This Cookies Policy explains how Trueblue Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies are, why they may be used, the choices available to you and how cookie settings can affect your browsing experience.

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About this Cookies Policy

This Cookies Policy applies to the Trueblue Casino website, including pages, account areas and other online features where this policy is displayed or linked. It should be read together with our Privacy Policy and any other terms that apply to your use of the website. The Privacy Policy contains further information about how personal information may be collected, used, stored and disclosed.

Page contents

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and provide features that may be difficult to deliver through a standard web page alone. Similar technologies can include pixels, tags, local storage and device identifiers.

Cookies do not usually identify you by name on their own. However, information collected through cookies may be combined with information that you provide or that is generated when you use our services. Where this information is treated as personal information, it will be handled in accordance with applicable privacy requirements and our Privacy Policy.

By continuing to use the website, you may encounter cookies and similar technologies that are necessary for the website to function. Where consent is required for optional cookies, we may ask you to make a choice through a cookie banner, preference centre or another suitable tool. Your available choices may depend on your device, browser and the features you use.

Cookies we may use

The cookies used on a website can change over time as features, security requirements and service providers change. The following categories describe the types of cookies that may be used by Trueblue Casino. A particular cookie may serve more than one purpose, and some cookies may be set by service providers acting on our behalf.

Strictly necessary cookies

These cookies support the basic operation of the website and may be required for you to move between pages, access secure areas, maintain a session or use account-related functions. They may also help us apply security controls, detect unusual activity, prevent misuse and remember information needed to process a request. Because these cookies can be important to the operation and security of the website, they may not be available for opt-out through standard cookie controls.

Preference and functionality cookies

These cookies help remember choices made during a visit or across visits. For example, they may remember language, region, display preferences, cookie choices or information about how a particular feature should operate. They are intended to make the website more convenient and consistent. If you disable them, some preferences may not be saved and you may need to repeat certain selections.

Performance and analytics cookies

These cookies help us understand how visitors use the website. They may collect information such as the pages viewed, the time spent on a page, the way a visitor reached the website, errors that occurred and general information about the device or browser. This information can be used in an aggregated or otherwise analysed form to monitor performance, identify problems, improve navigation and develop a better online experience.

Security and fraud-prevention technologies

Cookies and similar technologies may be used to help protect the website, accounts and transactions from unauthorised access, automated abuse, fraud and other harmful activity. These technologies may help identify a device or session, support verification processes and assess whether activity appears to be legitimate. Information collected for these purposes may be retained for as long as reasonably needed for security, investigation, dispute management or legal obligations.

Advertising and marketing cookies

Where used and where permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content or present information that is more relevant to a visitor. These cookies may be placed by Trueblue Casino or by third-party providers. Optional marketing cookies will generally be subject to your available consent choices. Choosing not to allow them does not necessarily mean that you will see no advertising; it may mean that advertising is less relevant to your interests.

How cookies are managed

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject optional cookies or select categories individually. Your choices may be stored in a cookie or similar technology so that the website can remember them. If you clear your browser data, use another browser or access the website from another device, you may need to make your choices again.

You can also manage cookies through the settings in your browser or device. Most browsers allow you to view stored cookies, block certain cookies, delete existing cookies or receive a warning before a cookie is placed. The method varies between browsers and devices, so you should refer to the relevant provider's instructions for current guidance.

Accept or reject optional cookies through the cookie preference tool, where available.
Adjust your browser settings to block, delete or restrict cookies.
Clear stored website data if you want to remove previously saved cookie choices.
Use separate browser or device settings if you want different choices in different environments.
Review settings regularly because changes to the website, browser or device may affect how preferences operate.

Blocking or deleting cookies may not remove all similar technologies, and some website functions may stop working as intended. In particular, disabling necessary cookies may affect sign-in, account security, session management, navigation or other core features. If you reject optional cookies, the website should remain available to the extent that the relevant functions do not depend on those cookies, although your experience may be less personalised.

Cookie controls do not necessarily control information collected through other channels, such as information you submit through an account, information required for security checks or technical records created when you connect to the website. Those types of information are addressed in our Privacy Policy and in other notices that may apply.

Third parties, retention and changes

Some cookies may be set by third parties that provide services used in connection with the website. These providers may assist with hosting, security, analytics, performance monitoring, customer support, payment-related functions, content delivery or advertising measurement. Third-party cookies may allow the relevant provider to collect information about your browser, device or interaction with the website. Their handling of information may also be governed by their own privacy notices and terms.

We do not treat every cookie as having the same retention period. Some cookies last only for the duration of your browsing session and are removed when the session ends. Others remain on your device for a longer period or until they expire, are replaced or deleted through your browser or device settings. Retention will depend on the purpose of the cookie, technical requirements, security needs and any applicable legal or regulatory obligations.

The information generated through cookies may be used to operate and secure the website, remember your preferences, evaluate website performance, improve services, support responsible administration and understand general usage patterns. We aim to use information for appropriate purposes and to limit access and use in line with our internal requirements and applicable obligations.

This policy may be updated from time to time to reflect changes to the website, cookies, technology, service providers, legal requirements or our information practices. When changes are made, the updated version will be published on this page with a revised date or other suitable indication where appropriate. You should review this page periodically so you remain informed about how cookies and similar technologies may be used.

If you have questions about this Cookies Policy or want to understand how information connected with cookies is handled, please use the available contact or support options shown on the Trueblue Casino website. Do not send sensitive account, payment or identity information through an unsecured channel unless it is specifically requested through an authorised support process.